Image -  Important Information About Your Cruise Celebrity Cruises

Important Information About Your Cruise Celebrity Cruises

Conditions to make your reservation, cancellation conditions, boarding requirements...

You are about to book a Celebrity Cruises Cruise on our website, and we believe it is important that you know the different requirements and conditions that this shipping company demands of its customers.

Deposit required and payment

At the time of making your reservation, you will be required to pay a deposit, which will vary depending on the duration of the cruise:

  • Cruises of 1-5 nights: €110 per person
  • Cruises of 6-14 nights: €175 per person
  • Cruises of more than 14 nights: €500 per person
  • Galápagos Islands cruises: €900 per person

These amounts will be in addition to 100% of the cost of the air-sea package and any other additional services included in your reservation.

The remaining balance must be paid 61 days before the departure date for cruises up to 14 nights; 130 days for cruises of 15 nights or more; and 160 days for Galápagos Islands cruises or aboard the Celebrity Flora.

If the client does not make the payment within the specified timeframe, it will be considered a cancellation of the reservation, and the corresponding cancellation fees will apply.

Total payment of the reservation

The total payment for the reservation must be made: 61 days before the departure date for cruises of less than 15 nights; 130 days for cruises of 15 nights or more; 160 days in advance for Celebrity Flora ships; or at the time of reservation acceptance if acceptance occurs within the aforementioned timeframes.

Cancellation fees

Your trip will be canceled from the date we receive the written cancellation notice. You will need to pay the following cancellation fees:


**Cruises up to 14 nights:**


- Cancellations more than 95 days before the contracted departure date: €50

- Cancellations between 94 and 65 days before the contracted departure date: Full deposit

- Cancellations between 54 and 36 days before the contracted departure date: 50% of the total amount

- Cancellations between 35 and 20 days before the contracted departure date: 75% of the total amount

- Cancellations 19 days or fewer before the contracted departure date: 100% of the total amount


**Cruises of more than 15 nights:**


- Cancellations more than 125 days before the contracted departure date: Full deposit

- Cancellations between 124 and 80 days before the contracted departure date: 25% of the total amount

- Cancellations between 79 and 66 days before the contracted departure date: 50% of the total amount

- Cancellations between 65 and 36 days before the contracted departure date: 75% of the total amount

- Cancellations 35 days or fewer before the contracted departure date: 100% of the total amount


**Galápagos Islands Cruises:**


- Cancellations more than 155 days before the contracted departure date: Full deposit

- Cancellations between 154 and 126 days before the contracted departure date: 10% of the total amount

- Cancellations between 125 and 96 days before the contracted departure date: 25% of the total amount

- Cancellations between 95 and 66 days before the contracted departure date: 50% of the total amount

- Cancellations between 65 and 36 days before the contracted departure date: 75% of the total amount

- Cancellations 35 days or fewer before the contracted departure date: 100% of the total amount

Gastos de gestión

En el caso de cancelación por parte del titular de la reserva, serán de aplicación los gastos de gestión establecidos en las condiciones de reserva y/o del contrato de viajes combinado aceptado en la realización de esta reserva, salvo que su asesor/a le haya enviado a posteriori una confirmación de reserva personalizada indicando otras condiciones relativas a los gastos de gestión porque así lo establezca la gestión de esta reserva en concreto.

En tierra

Nuestra prioridad es tu seguridad. Te recomendamos encarecidamente que elijas excursiones en tierra organizadas por Celebrity Cruises, que siguen los mismos protocolos sanitarios que tenemos a bordo. La mayoría de nuestras experiencias, cuidadosamente seleccionadas, son al aire libre, y se te instará a permanecer dentro del grupo. Los autobuses tendrán un aforo reducido y se desinfectarán con frecuencia. Ten en cuenta que, conforme cambien las condiciones del lugar de destino, es posible que tengas que desembarcar para realizar una excursión en tierra organizada por Celebrity Cruises. Esto te permitirá mantener la salud y la seguridad durante el resto de tus vacaciones.

To consider

We remind you that the information that we show you here is merely informative and that it may be modified by the shipping company, due to the change of season, specific promotions, new requirements, etc.

At the time of making your reservation you will always be faithfully informed of the conditions in force at this precise moment.