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Akumal
Grand Palladium Colonial Resort & Spa All Incl.
Reserve rooms
Grand Palladium Colonial Resort & Spa All Incl.

About the hotel

The Grand Palladium Colonial Resort & Spa is a fantastic hotel surrounded by sugar-white sands and crystal-clear waters which enjoys fabulous views out over the sea and the surrounding area. This is a perfect place that offers everything that family with children and others guests, such as couples or groups of friends, may need for an extraordinary beach holiday providing a warm and professional services that set the standard for excellence at this hotel.

Popularity

8.9
Very good
General
11778
brand
Tripadvisor 9/10
10718
brand
Booking 6.2/10
93
brand
Expedia 8/10
967

Main services

Wi-fi
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Included services
Wi-fi
Non-included services
Car park

* Some services may carry an extra charge.

Information about the area

Akumal, México
Akumal is a quaint beachfront tourist resort located in Mexico, situated south of Cancún, nestled between the towns of Playa del Carmen and Tulum. It is positioned on Akumal Bay and Half Moon Bay, on the grounds of a former coconut plantation in the Tulum Municipality within the state of Quintana Roo, and is a part of the Riviera Maya region. Akumal boasts a stunning bay with a broad white sandy beach, delightfully warm blue-green waters, and excellent snorkeling opportunities.

What’s nearby

  • Akumal Ecological Centre - 0.79 km
  • Akumal Ecological Centre - 0.79 km
  • Akumal Beach - 0.83 km
  • Casa Coral Luxury Condos - 1.51 km
  • Cenote And Yalku Lagoon - 1.75 km
  • Santuario de monos de Akumal y rescatados - 1.95 km

Getting around

  • (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 79.49 km
  • (CZM) Cozumel, Cozumel Intl, MX - 38.92 km
  • (ISJ) Isla Mujeres, Isla Mujeres, MX - 105.8 km

About accommodation

General

  • Air conditioning
  • Chapel/Shrine
  • Designated smoking area
  • Safe
  • Non-smoking rooms
  • Facilities for disabled guests

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access

Activities

  • Facial treatments
  • Haircut
  • Spa facilities
  • Sauna
  • Spa
  • Spa lounge/Relaxation area
  • Foot bath
  • Game room
  • Ping-pong
  • Spa/Wellness packages
  • Body scrub
  • Fitness center
  • Beachfront
  • Beach
  • Hot tub/Jacuzzi
  • Themed dinners
  • Hairstyling
  • Mini golf
  • Snorkeling
  • Archery
  • Darts
  • Diving
  • Windsurfing
  • Bingo
  • Massage chair
  • Tennis equipment
  • Turkish/Steam Bath
  • Beauty services
  • Tennis court
  • Pool table
  • Karaoke
  • Kids' club
  • Live music/Performance
  • Solarium
  • Aerobics
  • Playground
  • Public Bath
  • Pedicure
  • Evening entertainment
  • Water park
  • Entertainment staff
  • Water sports facilities on site
  • Body treatments
  • Manicure
  • Canoeing
  • Makeup services
  • Massage
  • Fitness

Services

  • Fax/Photocopying
  • Room service
  • ATM on site
  • Tour desk
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Baggage storage
  • Shared lounge/TV area
  • Car rental
  • Business center
  • Express check-in/out
  • Hair/Beauty salon
  • Concierge
  • 24-hour front desk
  • Currency exchange
  • Private check-in/out
  • Grocery deliveries
  • Laundry

Safety features

  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Process in place to check health of guests

Physical distancing

  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Fruit
  • Kids' meals
  • Wine/Champagne
  • Kid-friendly buffet
  • Coffee house on site

Cleanliness & disinfection

  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas

Internet

  • Internet
  • Wifi
  • Free Wifi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Outdoor furniture
  • Sun deck
  • Outdoor pool (year-round)

Parking

  • Private Parking
  • Free parking
  • Parking
  • Parking on site

Pool and Spa

  • Beach chairs/Loungers
  • Pool bar
  • Pool with view
  • Swimming pool toys
  • Beach umbrellas
  • Swimming pool
  • Waterslide
  • Kids' pool

Front Desk Services

  • Invoice provided

Entertainment & Family Services

  • Board games/Puzzles
  • Outdoor play equipment for kids
  • Indoor play area

Languages

  • English
  • Español

About the rooms

The accommodation has 658 rooms:

General

  • Air conditioning
  • Ironing facilities
  • Trash cans
  • Fan
  • Safe
  • Iron
  • Smoke Alarm
  • Mosquito net
  • Key card access

Activities

  • Hot tub

Services

  • Wake-up service
  • Wake-up service/Alarm clock

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Toilet
  • Spa tub
  • Bathtub or shower
  • Toilet paper
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Bathtub
  • Private bathroom

Media & Technology

  • TV
  • Telephone
  • Radio
  • Cable channels
  • Pay-per-view channels
  • Flat-screen TV
  • iPod dock

Food & Drink

  • Tea/Coffee maker
  • Minibar
  • Bottle of water

Cleanliness & disinfection

  • Hand sanitizer

Kitchen

  • Coffee machine

Outdoors

  • Balcony

View

  • Garden view
  • Pool view
  • Lake view
  • View

Living Area

  • Sofa
  • Desk
  • Sitting area

Bedroom

  • Alarm clock
  • Wardrobe or closet

Accessibility

  • Toilet with grab rails
  • Emergency cord in bathroom

Pool and Spa

  • Pool towels
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Restaurants

El Dorado

  • Guests only
  • No reservation required

La Adelita

  • Guests only
  • No reservation required

Sumptuori

  • Guests only
  • No reservation required

Portofino

  • Guests only
  • No reservation required

La Lola

  • Guests only
  • No reservation required

Ribs & More

  • Guests only
  • No reservation required

Bahia & Brasa

  • Guests only
  • No reservation required

Poseidón

  • Guests only
  • No reservation required

Chang Thai

  • Guests only
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00 to 00:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Environmental fee not included – payable at check-in, per person, per nightGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay.