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Sandos Playacar All Inclusive
About the hotel
Popularity

Tripadvisor
9/10
24623

Booking
7.5/10
668

Expedia
7.4/10
1269
Main services
Wi-fi
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Wi-fi
Car park
* Some services may carry an extra charge.
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Information about the area
Playa del Carmen, MéxicoPlaya del Carmen was originally a small fishing village south of Cancun, but in recent years it has transformed into a bustling tourist resort. It is one of the most vibrant and diverse towns on the Mayan Riviera. Playa del Carmen offers warm tropical breezes, world-class cuisine, vibrant nightlife, amazing ruins, endless beaches, incredible snorkeling, wonderful parks, friendly locals, and so much more. It can be as relaxed or as wild as you want it to be. Playa del Carmen is an excellent base for exploring all the interesting places on the Mayan Riviera and the Yucatan Peninsula. The island of Cozumel, which offers some of the best snorkeling and scuba diving in the world, is just a short boat ride away. The site of Chichén Itzá is 3 hours away, but it's definitely worth the trip! Despite being a tourist destination, Playa del Carmen is captivating and picturesque, filled with quaint Mexican shops and restaurants. This small city has so much to offer if you want it.
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What’s nearby
- SAYAB Playa del Carmen Planetarium - 0.48 km
- Plaza Las Americas - 0.64 km
- Central Square - 0.7 km
- La Ceiba Park - 2.03 km
- City Center - 2.36 km
- Riviera Grand Casino - 2.37 km
Getting around
- (PCM) Playa del Carmen, Playa del Carmen Airport, MX - 2.49 km
- playa del carmen, playa del carmen harbour, mx - 4.12 km
- playa del carmen, mayan train station playa del carmen, mx - 8.37 km
- (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 53.89 km
- (CZM) Cozumel, Cozumel Intl, MX - 20.23 km
About accommodation
General
- Air conditioning
- Family rooms
- Elevator
- Designated smoking area
- Convenience store on site
- Safe
- Non-smoking rooms
- Facilities for disabled guests
Safety & security
- Fire extinguishers
- 24-hour security
- Smoke alarms
- Key card access
Activities
- Spa facilities
- Sauna
- Spa
- Spa lounge/Relaxation area
- Locker rooms
- Game room
- Ping-pong
- Spa/Wellness packages
- Fitness center
- Beachfront
- Beach
- Hot tub/Jacuzzi
- Themed dinners
- Mini golf
- Snorkeling
- Archery
- Darts
- Diving
- Windsurfing
- Turkish/Steam Bath
- Beauty services
- Pool table
- Fitness classes
- Golf course (within 2 miles)
- Kids' club
- Live music/Performance
- Solarium
- Live sports events (broadcast)
- Playground
- Private beach area
- Evening entertainment
- Water park
- Entertainment staff
- Water sports facilities on site
- Canoeing
- Personal trainer
- Massage
- Yoga classes
- Fitness
Services
- Room service
- ATM on site
- Strollers
- Ironing service
- Airport shuttle (additional charge)
- Shuttle service
- Dry cleaning
- Tour desk
- Daily housekeeping
- Meeting/Banquet facilities
- Babysitting/Child services
- Baggage storage
- Car rental
- Express check-in/out
- Hair/Beauty salon
- Concierge
- 24-hour front desk
- Airport shuttle
- Shuttle service (additional charge)
- Currency exchange
- Laundry
Safety features
- Hand sanitizer in guest accommodation and common areas
- Staff follow all safety protocols as directed by local authorities
- First aid kits available
- Process in place to check health of guests
Physical distancing
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Food & Drink
- Snack bar
- Restaurant
- Bar
- Breakfast in the room
- Fruit
- Kids' meals
- Special diet meals (on request)
- Wine/Champagne
- Kid-friendly buffet
- Coffee house on site
Cleanliness & disinfection
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Internet
- Internet
- Wifi
- Free Wifi
Outdoors
- Outdoor pool
- Garden
- Terrace
- Outdoor furniture
- Outdoor pool (year-round)
Parking
- Private Parking
- Free parking
- Parking
- Accessible parking
- Street parking
- Parking on site
Pool and Spa
- Beach chairs/Loungers
- Pool bar
- Pool with view
- Beach umbrellas
- Swimming pool
- Waterslide
- Kids' pool
- Shallow end
Transportation
- Airport pickup
- Airport drop-off
Entertainment & Family Services
- Board games/Puzzles
- Outdoor play equipment for kids
Languages
- English
- Español
- Português
About the rooms
The accommodation has 551 rooms:
Bedroom
- Childrens' cribs
- Wardrobe or closet
General
- Air conditioning
- Ironing facilities
- Trash cans
- Fan
- Safe
- Iron
Activities
- Hot tub
Pool and Spa
- Pool with a view
- Pool towels
- Shallow end
Bathroom
- Body soap
- Free toiletries
- Toilet paper
- Hairdryer
- Shampoo
- Toilet
- Shower
- Towels
- Private bathroom
- Bathtub
Media & Technology
- Satellite channels
- TV
- Telephone
- Flat-screen TV
Food & Drink
- Tea/Coffee maker
- Minibar
Outdoors
- Balcony
View
- View
Living Area
- Sofa
- Desk
- Sitting area
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 2 pools:
Pool 1
Location
OutdoorAccess
Adults onlyCost
FreePool 2
Location
OutdoorAccess
Adults onlyCost
FreeRestaurants
Gran Buffet Festival
- Access for guests and visitors
- No reservation required
Il Piemonte
- Access for guests and visitors
- No reservation required
Iztapalapa
- Access for guests and visitors
- No reservation required
Asiana
- Access for guests and visitors
- No reservation required
Chayita
- Access for guests and visitors
- No reservation required
El Gaucho
- Access for guests and visitors
- No reservation required
Fogo de Janeiro
- Access for guests and visitors
- No reservation required
Le Gourmet
- Access for guests and visitors
- No reservation required
Riviera Maya
- Access for guests and visitors
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Available in public areasConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Important information
Please note that for reservations done for more than 4 rooms, different policies apply, and the payment of the full reservation must be made after reservation. An environment fee of MXN 85 per night is not included and must be paid at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.