Beach Palace - All Inclusive

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About the hotel

Discover endless activities, ultimate relaxation and first-class services at this all-inclusive luxury resort, located directly on the beach in Cancun's hotel zone, moments from area attractions, historical sites and more. Begin the day at the family-friendly Beach Palace with a delicious meal from one of the 4 on-site restaurants. Spend the afternoon relaxing by one of 3 swimming pools or at the full-service spa. Browse for gifts at the on-site boutiques, work out in the state-of-the-art fitness center, or enjoy live daily and nightly entertainment. Relax at the end of the day in spacious accommodations, furnished with private balconies and double hot tubs. Easily discover nearby attractions, including historic Chichen Itza, the small village of Tulum or Isla Mujeres with the Beach Palace's organized tours. There is also an on-site travel agency and car rental services, which make exploring the surrounding area easy and instant. Guests have free access to the Beach Palace's sister hotels in Cancún. Except Le Blanc.

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Popularity

8.9

Very good

General

10328

Tripadvisor 9/10

8949

Booking 8.4/10

351

Expedia 8.4/10

1028

Main services

Spa & Wellness Centre

Beach hotels

Safe

Business centre

Breakfast room

Ironing set

WaterSlides

Terrace

Internet access

Air conditioned

Restaurant

Games room

Children playground

Luggage room

Golf course

Diving

Babysitting service

Fishing

Room service

Car hire

Laundry service

Fitness

Wi-fi

Beauty salon

Smoking area

Soundproof room

Desk

Contactless check-in/out

Family rooms

Billiards

Security alarm

Currency exchange facilities

Sun loungers

Smoke detector

Airport

Transfer service

Entertainment Area

Massage

Adapted for disabled

Swimming Pool

First aid kit

Fire extinguisher

24-hour security

Medical service

Bar

Housekeeping

TV lounge

ATM

Non-smoking rooms

Shared bathroom

Elevator

Meeting room

Supermarket

Table tennis

Turkish steam bath

Snorkeling

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Information about the area

Cancun, México

Cancun is a city located on the southeast coast of the Yucatán Peninsula in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea, and is one of the easternmost points in Mexico. Cancún is located just north of Mexico's Caribbean coast resort band known as the Riviera Maya. Cancun, located in the Yucatan region of Mexico, has many great attractions. Start with the white sand beaches of Cancun City. In the jungles of Yucatan lies one of the largest and best preserved archaeological sites in Mexico, Chichen Itza. The world famous Mayan ruins with thousands of years of history are one of the most visited sites in the world. Cancun is surrounded by spectacular scenery. Isla Mujeres, a small gorgeous island close to Cancun, is simply spectacular. The magical underwater natural pools known as Cenotes are a big draw around the Cancun area. Many have rocky edge formations above them. Outside of Cancun we find Tulum, a unique site where you can go for a swim in turquoise waters and visit the famous ruins of Mayan civilizationCancun has lots to offer. With its mix of tropical beaches, ancient ruins and modern resorts, this area is simply the perfect vacation destination for everyone. Modern Cancun offers wonderful white sand beaches and turquoise sea, great restaurants, lively clubs and activities of every type imaginable.

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What’s nearby

Forum Beach - 0.86 km
Cristo Resucitado Church - 1.38 km
Turtle beach - 1.45 km
Las Americas Cancun Mall - 2.18 km
Langosta Beach - 2.31 km
Langosta Beach - 2.58 km

Getting around

xcaret ferry terminal, mx - 4.49 km
ultramar puerto juárez ferry port terminal, mx - 9.18 km
playa tortugas ferry pier, mx - 3.01 km
puerto juarez, terminal maritima puerto juarez, mx - 9.6 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 13.86 km
(ISJ) Isla Mujeres, Isla Mujeres, MX - 14.71 km
(TQO) Tulum, Tulum, MX - 140.96 km

About accommodation

General

Air conditioning
Soundproof rooms
Family rooms
Elevator
Designated smoking area
Convenience store on site
Safe
Non-smoking rooms
Facilities for disabled guests

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Back massage
Spa facilities
Sauna
Spa
Spa lounge/Relaxation area
Couples' massage
Fishing
Game room
Ping-pong
Spa/Wellness packages
Fitness center
Beachfront
Beach
Hot tub/Jacuzzi
Snorkeling
Steam room
Head massage
Diving
Full-body massage
Hand massage
Beauty services
Pool table
Golf course (within 2 miles)
Kids' club
Foot massage
Live sports events (broadcast)
Playground
Public Bath
Entertainment staff
Neck massage
Massage
Fitness

Services

Room service
ATM on site
Ironing service
Airport shuttle (additional charge)
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Meeting/Banquet facilities
Babysitting/Child services
Baggage storage
Shared lounge/TV area
Car rental
Business center
Hair/Beauty salon
Concierge
24-hour front desk
Airport shuttle
Shuttle service (additional charge)
Currency exchange
Laundry

Safety features

Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Access to healthcare professionals

Physical distancing

Mobile app for room service
Contactless check-in/out

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Fruit
Kids' meals
Wine/Champagne
Kid-friendly buffet
Coffee house on site

Cleanliness & disinfection

Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Delivered food covered securely

Internet

Internet
Wifi
Free Wifi

Outdoors

Outdoor pool
Terrace
Outdoor pool (year-round)

Pool and Spa

Beach chairs/Loungers
Pool bar
Rooftop pool
Pool with view
Beach umbrellas
Swimming pool
Waterslide
Kids' pool

Transportation

Airport pickup
Airport drop-off

Entertainment & Family Services

Board games/Puzzles

Languages

English
Español

About the rooms

The accommodation has 325 rooms:

General

Air conditioning
Trash cans
Soundproof
Key access
Tile/Marble floor
Safe
Iron
Key card access
Interconnecting room(s) available

Activities

Hot tub

Services

Wake-up service
Wake-up service/Alarm clock

Room Amenities

Drying rack for clothing

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Spa tub
Bathtub or shower
Toilet paper
Slippers
Shower
Towels
Private bathroom
Toothbrush
Additional bathroom

Media & Technology

TV
Telephone
Cable channels
Flat-screen TV
Game console - Xbox 360

Food & Drink

Fruit
Tea/Coffee maker
Wine/Champagne
Minibar
Bottle of water
Chocolate/Cookies

Exclusive services

Free gym access

Kitchen

Coffee machine
Dining table

Outdoors

Balcony

View

Sea view
Lake view
View

Living Area

Dining area
Desk
Sitting area

Bedroom

Linens
Alarm clock
Wardrobe or closet

Pool and Spa

Pool towels

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 4 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free

Pool 2

Location

Outdoor

Access

Adults only

Cost

Free

Pool 3

Location

Outdoor

Access

Adults only

Cost

Free

Pool 4

Location

Outdoor

Access

Kid-friendly

Cost

Free

Restaurants

TEQUILA

Guests only
No reservation required

BOCELLI

Guests only
No reservation required

WOK

Guests only
No reservation required

AGRA BY WOK

Guests only
No reservation required

TAVOLA

Guests only
No reservation required

SMOKEHOUSE

Guests only
No reservation required

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots are not available at this property.

Important information

Guest who book 4 nights or more will get US$250 Spa Credit. A 16% service fee applies to services paid with Spa Credit. Other terms and conditions may apply. If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Please note that shuttle service between sister properties of Palace Resort is not included. Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.